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Journey to be ISO-certified

Updated: Dec 13, 2018

"How to be ISO-certified?"


This is always the very question that comes into mind when an organization decides to be certified with ISO which is relevant to the organization or its industry. In here, we are giving you an idea that generally how a management system to be set-up, implemented and eventually being certified.


ISO Implementation Flow Chart

1. Preparation in the organization

It starts with the management's decision to set-up and implement a management system, and to be certified eventually. The management shall communicate the decision within the organization and propose a targeted date to be successfully certified. Besides that, the management shall discuss and allocate budgets and resources for the system set-up and implementation. At this stage, the management can select and engage with consultant for the training and advisory.


2. Gaps analysis

Together with the consultant and internal staffs, gaps analysis shall be conducted to identify actions needed to comply with the applicable standards.


GOODMAN offers a complementary gaps analysis service to our potential client. Contact with us to know more.


3. Project planning

Based on the outcome of the gaps analysis, a detailed project planning is established. All you need to do next, is to stick to the time-line and get involved.


4. System development and document processes, standard operating procedures and work instructions

At this stage, consultant will assist to develop the system and document processes, standard operating procedures and work instructions according to the applicable standards and the organization's requirements.


5. System implementation and improvement

The organization shall start implement the system developed and fine-tuned the system to its optimum status.


6. Internal audit

The organization shall carry out internal audit to check the compliance and effectiveness of the system implementation. Usually, the top management of the organization shall have a management review after the internal audit to review the implementation of the system.


7. Implement necessary corrective action

Internal audit and management review will help the organization to find out nonconformity and identify improvement in the system implementation. The management shall plan and implement necessary corrective action.


8. External 3rd party audit & certification

You are ready to have external audit by the independent third party, that is usually the Conformity Assessment Body (CAB) or Notified Body (NB) or we call it Certification Body (CB). If the auditor(s) find that the system developed and implemented complies with the standard requirements, the auditor(s) will recommend your organization to be certified.


We hope you have an idea about the system set-up and implementation. Please feel free to contact with us if you have any questions.


Good luck in the certification journey!

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